RERERI – Brand
What is RERERI?
RERERI is a circular leather goods brand founded in Florence, creating modular bags crafted from recovered leathers sourced from the luxury supply chain.
Each bag is unique and is created through a guided experience, either in-store or online.
For general information:
📩 info@rereri.it
Are RERERI bags sustainable?
Yes.
We use only recovered leathers and produce everything by hand in Florence, reducing waste and enhancing the value of the supply chain.
RERERI stands for:
Recovery – Responsible – Revolutionary
Where can I contact customer care?
General information: info@rereri.it
Orders, shipping, returns: customers@rereri.it
Experiences and video calls: experience@rereri.it
RERERI BAG
What is the RERERI Bag?
The RERERI Bag is a modular and customizable bag, made from panels and interchangeable components.
Each piece is unique and crafted from materials recovered from the luxury supply chain.
How many components does a RERERI Bag have?
Each RERERI Bag is made of modular components:
• 2 panels (front and back)
• 1 base with sides
• 2 handles
• 1 top trim with zip
• removable shoulder strap
This system makes the bag modular, customizable and transformable over time.
How many sizes does the RERERI Bag come in?
The RERERI Bag is available in 4 sizes:
• XS
• S
• M
• L
Each size is designed for different needs, from compact formats to everyday, more spacious bags.
What are the measurements of the RERERI Bag Margherita?
MARGHERITA – Standard version
XS
Base: 13 cm
Height: 12 cm
Depth: 12 cm
Handle drop: 10 cm
Weight: 400 g
S
Base: 18 cm
Height: 15.5 cm
Depth: 14.5 cm
Handle drop: 12 cm
Weight: 800 g
M
Base: 23.5 cm
Height: 21 cm
Depth: 15 cm
Handle drop: 12 cm
Weight: 1 kg
L
Base: 29 cm
Height: 26 cm
Depth: 17 cm
Handle drop: 12 cm
Weight: 1.2 kg
FEDE model
XS
Base: 13 cm
Height: 13 cm
Depth: 15 cm
Handle drop: 10 cm
Weight: 300 g
S
Base: 16 cm
Height: 16 cm
Depth: 20 cm
Handle drop: 12 cm
Weight: 700 g
M
Base: 23.5 cm
Height: 21 cm
Depth: 17 cm
Handle drop: 12 cm
Weight: 900 g
L
Base: 29 cm
Height: 26 cm
Depth: 19 cm
Handle drop: 12 cm
Weight: 1.1 kg
Can the weight vary?
Yes.
The listed weight is an average and may vary slightly depending on the leathers used, as they are recovered from surplus stocks and can have different thicknesses and densities.
Is the shoulder strap included?
No.
The shoulder strap is not included. It is available as an optional accessory in different versions, to be purchased separately:
Fabric shoulder strap – XS
Material: mixed fabrics (variable origin)
Length: 100–134 cm
Width: 4 cm
Drop: 50 cm
Adjustable with 3 holes and metal fittings
Weight: 150 g
Leather shoulder strap – S / M / L
Material: calf leather (variable origin)
Length: 100–184 cm
Width: 4 cm
Drop: 55 cm
Adjustable with 3 holes and metal fittings
Weight: 150 g
Fabric shoulder strap – S / M / L
Material: mixed fabrics (variable origin)
Length: 100–184 cm
Width: 4 cm
Drop: 55 cm
Adjustable with 3 holes and metal fittings
Weight: 150 g
Can I reproduce the same bag design more than once?
Not always.
In some cases, recovered leathers allow us to create several similar bags, but availability changes constantly.
RERERI Bags are not produced as standard series:
every bag is unique and one of a kind.
Can I replace or purchase individual parts of my RERERI Bag?
Yes.
If you wish to:
• replace a damaged component
• refresh the look of your bag
• purchase individual parts (handles, panels, sides, base, etc.)
you can contact our customer care team.
📩 For requests regarding spare parts, replacements or style changes: customers@rereri.it
How does the FEDE model differ?
The FEDE model uses the same components as the Margherita bag, but with a different assembly system.
The result is a more cubic, open-top bag that does not allow the addition of the top trim with zipper.
REVIVE
What is REVIVE?
REVIVE is RERERI’s sustainable shopper, made from recovered materials and fabrics sourced from reuse channels and surplus stock.
It is an extension of RERERI’s circular philosophy:
giving new value to what already exists, reducing waste and transforming leftovers into beauty and utility.
What materials is REVIVE made from?
REVIVE is made from:
• various recovered printed fabrics, sourced from unsold stock and leftover production from the fashion and interior sectors
Each REVIVE may show differences in colour and texture, precisely because it is made from upcycled materials.
How big is REVIVE?
REVIVE is designed for everyday use: practical and roomy.
Approximate dimensions:
Base: 54 cm
Height: 49 cm
Handle drop: 22 cm
Drawstring closure
Weight: 150 g
Is REVIVE durable?
Yes.
REVIVE is designed to be durable and long-lasting, not a simple giveaway item:
• reinforced stitching
• fabrics selected for strength and flexibility
• sturdy handles for daily use
It is suitable for frequent, everyday use.
What is REVIVE recommended for?
REVIVE is perfect for:
• everyday use in the city
• sustainable shopping
• short trips and weekends
• university or work
• as a secondary bag in your suitcase
• a stylish and responsible alternative to disposable shopping bags
Are all REVIVE bags the same?
No.
Just like all RERERI creations, each REVIVE is unique.
Patterns and fabrics vary depending on the recovered materials available.
Is REVIVE waterproof?
No.
How should I clean REVIVE?
The best option is professional cleaning at a specialist laundry.
RERERI LEATHER EXPERIENCE – In Store
What is the RERERI Experience in store?
It is a 90-minute experience inside the RERERI workshop in Florence, where you assemble your bag together with a Designer Assistant.
📩 For information and availability: experience@rereri.it
Where does the RERERI Leather Experience take place?
The RERERI Leather Experience takes place exclusively in person at the Pierotucci boutique and workshop in Florence:
RERERI Experience – Piero Tucci Florence
Via de’ Gondi 4, Florence
At the moment, there are no other locations where the experience is offered.
📩 For information and bookings: experience@rereri.it
Is the RERERI Leather Experience available in other cities?
No.
Currently, the RERERI Leather Experience is only available in Florence, at the Pierotucci boutique.
We are working to bring the experience to other locations.
Any future venues will be announced and updated on the official website.
Is the RERERI Leather Experience suitable for children?
Yes.
The RERERI Leather Experience is suitable for children from 10 years old, as long as they are accompanied and supervised by a parent or responsible adult.
The experience is designed to be engaging but safe, with tools and materials also suitable for younger participants.
Do I need fashion knowledge to take part?
No.
You do not need any background in fashion or design.
Our Designer Assistants will guide you step by step, both in-store and online.
Do parents need to be present for underage participants?
Yes.
For all guests under 18, the presence of a parent or legal guardian is required for the entire duration of the RERERI Leather Experience.
Is the RERERI Leather Experience difficult?
No.
The RERERI Leather Experience is designed to be simple, guided and accessible to everyone, even to those with no previous experience in fashion or leathercraft.
Designer Assistants support each participant throughout the process.
Is the RERERI Leather Experience fun?
Yes.
It is an immersive, creative and engaging experience, where you learn while having fun and create a unique object with your own hands.
It is designed to offer a special moment between design, materials and creativity.
Is the RERERI Leather Experience suitable for individuals or groups?
Both.
It is suitable for individual participants as well as small groups of friends or family.
For larger groups, dedicated sessions can be arranged on request.
📩 For tailored group requests: experience@rereri.it
How many people can join each RERERI Leather Experience session?
Each session of the RERERI Leather Experience hosts up to 12 participants, to ensure a high-quality experience and personalized support from the Designer Assistants.
How long does the RERERI Leather Experience last?
The RERERI Leather Experience lasts approximately 90 minutes.
Is the RERERI Leather Experience suitable for tourists?
Yes.
It is perfect for visitors to Florence who want to enjoy an authentic experience linked to craftsmanship and the “Made in Florence” tradition.
Can I organize a RERERI Leather Experience for birthdays or special occasions?
Yes.
It is possible to organize tailor-made RERERI Leather Experiences for birthdays, private events, team building or celebrations.
📩 For special requests: experience@rereri.it
How can I book the RERERI Leather Experience in Florence?
You can book directly online at rereri.it.
For information:
📩 experience@rereri.it
Our team will provide availability, details and all the information you need.
Do you need design or fashion skills to participate in the RERERI Leather Experience?
No technical expertise is required: the RERERI Leather Experience is designed for everyone.
VIDEO CALL – RERERI Online Bag Experience
What is the RERERI Online Bag Experience?
It is a 45-minute video call with a Designer Assistant to design and configure your bag online.
The cost of the online experience is €70 (VAT included) and is non-refundable once the service has been provided.
📩 Booking assistance: experience@rereri.it
Can I do the RERERI Leather Experience online?
No.
The full RERERI Leather Experience is only available in person.
We do offer a video call service with a Designer Assistant to configure and personalize your bag remotely, but it does not replace the in-store experience.
What is the difference between the in-store RERERI Leather Experience and the video call?
The difference is substantial.
The RERERI Leather Experience in store is an immersive, physical and artisanal experience that includes:
• the hands-on assembly of your bag
• direct contact with materials and leathers
• storytelling about the supply chain and production process
• a full workshop experience
• the manual creation of your own product
The online video call allows you to choose and configure components with a Designer Assistant, but does not include the practical, manual and educational aspects that make the in-store experience unique.
Is the online video call a full experience?
No.
The video call is a support service for customization and purchase, but it is not the complete RERERI Leather Experience.
It does not include the:
• practical
• hands-on
• material
• narrative
• immersive workshop
dimension that is central to the in-store experience.
Is the video call recorded?
Yes, with your prior consent, for documentation and to protect the decisions made during the session.
📩 Privacy information: info@rereri.it
How are my data processed?
Personal, audio and video data are processed in compliance with GDPR, solely for service and commercial protection purposes.
📩 Privacy requests: info@rereri.it
Can I reschedule my in-store experience or video call?
Yes.
You can request a change of date up to 24 hours before the scheduled time, using the link in your confirmation email.
After this deadline, it will no longer be possible to reschedule.
📩 Date change support: experience@rereri.it
Can I cancel my experience?
Yes.
You can cancel your experience (in-store or video call) with a full refund up to 72 hours before the scheduled time.
After this deadline, the amount will no longer be refundable.
📩 Cancellation requests: experience@rereri.it
Can I cancel the bag after the video call?
Can I cancel the bag after the video call?Yes.
You can exercise your right of withdrawal within 14 days of receiving the bag.
In the case of the RERERI Online Experience:
• only the price of the bag will be refunded
• the cost of the video call (€70) is non-refundable
RETURNS & SHIPPING
How does the bag return work?
Returns are free of charge.
Return shipping costs are covered by RERERI.
The bag must be returned intact, unused and in perfect condition.
📩 To request a return: customers@rereri.it
Is shipping free?
Yes.
Shipping is always free, both within Italy and internationally.
📩 Shipping information: customers@rereri.it
Do you ship internationally?
Yes.
We ship worldwide at no extra cost.
Delivery times vary depending on the destination country.
📩 Shipping support: customers@rereri.it
When will I receive my refund?
Once the returned bag has been received and checked, the refund will be processed within 7–10 business days.
In the case of a video call purchase, only the price of the product will be refunded (the €70 experience fee is excluded).
CARE & CLEANING – RERERI Bag
How should I clean my RERERI Bag?
RERERI Bags are made with high-end leathers sourced from the luxury supply chain.
Each type of leather requires specific care.
For this reason, we strongly recommend that you always contact our customer care team before attempting any cleaning.
📩 customers@rereri.it
Can I clean my RERERI Bag myself?
No, DIY cleaning is strongly discouraged.
Do not apply any cleaning products unless they have been explicitly recommended by our team.
Unsuitable products or incorrect treatment can irreversibly damage the leather.
Are suede leathers delicate?
Yes.
Suede and nubuck leathers:
• are sensitive to water
• are particularly delicate
• stain easily
To remove any marks, specific professional treatments are required, with products and techniques suitable for this type of leather.
If stains or marks appear, do not intervene on your own:
📩 contact our customer care: customers@rereri.it
Are RERERI Bags durable?
Yes.
RERERI Bags are made with top-quality leathers and professional artisanal craftsmanship, designed to ensure durability and long-term resistance.
However, as they are made from premium materials, they must be treated with care.
What should I do if my bag gets stained or damaged?
Do not attempt DIY solutions.
Contact us immediately at:
📩 customers@rereri.it
Include the model, the type of leather if known, and a photo:
our team will guide you towards the safest and most suitable solution.
Can I use commercial leather care products?
No, unless they have been expressly approved by the RERERI team.
Each leather has different characteristics and requires specific products.
Using unsuitable cleaners, waxes or creams may compromise the appearance and quality of your bag.
